Terms and Refund Policy

<section lang="en" dir="ltr" aria-labelledby="terms-title-en"> <ul aria-label="Ticket Terms List"> <li>There is no cancellation option or refund.</li> <li>Travel times are listed on a 24-hour basis.</li> <li>Ticket fees are non-refundable under any circumstances.</li> <li>Tickets may be transferred to another date for a fee, provided they are submitted to the office at least 6 hours before the departure time.</li> <li>It is strictly forbidden to transport animals, birds, fish, or any flammable or explosive materials inside the vehicle.</li> <li>The company is not responsible for any damage to luggage.</li> <li>In the event of a lost bag, the maximum compensation is EGP 100.</li> <li>Passengers are responsible for their own bags inside the vehicle.</li> <li>Children 5 years and older are charged a full ticket.</li> <li>Children under 5 years old are free of charge without a designated seat on the bus.</li> <li>Each passenger is allowed to carry only two bags.</li> <li>Smoking is prohibited inside the vehicle's cabin.</li> <li>Boarding and alighting is permitted at official stations only.</li> </ul> </section> <section lang="en" dir="ltr" aria-labelledby="refund-policy-title"> <h3 id="refund-policy-title">Refund Policy</h3> <p>Ticket fees are non-refundable under any circumstances.</p> </section>